Hello ChipWhisperer team,
We recently purchased a ChipWhisperer Husky-Plus board and are facing an issue where the device is not being detected by the host PC over USB. On power-up, the observed LED states are: ADC – red, Glitch – red, Error – red, Armed – green but very dim, Capturing – blue (dim), Status – off. The board does not enumerate as a ChipWhisperer device on the host. Based on the LED pattern and behavior, it appears the SAM3U may be stuck in bootloader mode or the application firmware is not running. I attempted the documented erase/reset procedure using the recessed switch located on the opposite side of the 20-pin connector near the USB port (pressed using a needle, as described in the Husky documentation), but the device is still not detected after reconnecting USB. Multiple USB ports and cables were also tried with the same result. Kindly advise on further recovery steps or confirm if this LED state indicates a known firmware or hardware issue.