USB cable detected, but connection isn't active yet! (Did you install the drivers?)

Beginner Here! The Windows Installer said that the drivers would be installed automatically after connecting the Chip Whisper to the Chip Whisperer Software via USB. After connecting it, it now prompts the following error: USB cable detected, but connection isn’t active yet! (Did you install the drivers?). Any ideas on how to install the drivers for the Chip Whisperer.

Update: I followed the instructions here and the issue has now been resolved.